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Privacy Policy

This Privacy Policy (Policy) sets forth THE START CENTER privacy practices regarding the collection and use of personal data relating to all START/STOH websites (Sites) addressing the US and Europe.

The Start Center is dedicated to treating people with respect, transparency, and integrity; therefore, we don’t sell or lease your personal data to a third party. This Policy also describes your choices regarding our use of your personal data and how you can access and update your information. When we refer to THE START CENTER, we mean South Texas Oncology and Hematology, PA & South Texas Advanced Research and Therapeutics LLC.

International users who access our international site(s) and applications or provide information to THE START CENTER, understand and agree with THE START CENTER ’s legitimate interest to collect, use, disclose, retain and transfer your personal data to the United States and other countries and territories for the purposes stated in this Policy. This includes, but is not limited to, the transfer of personal data between THE START CENTER ‘s third parties, and affiliates located in the United States and globally.

The START Center complies with the EU-U.S. Privacy Shield Framework and the Swiss – U.S. Privacy Shield Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information transferred from the European Union and Switzerland to the United States, respectively. Boston Scientific has certified to the Department of Commerce that it adheres to the Privacy Shield Principles.  If there is any conflict between the terms in this privacy policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern.  To learn more about the Privacy Shield program, and to view our certification, please visit

The START CENTER remains accountable for onward transfers of EU and Swiss personal data to third party agents acting on the START Center’s behalf, where those parties have processed personal data in a manner inconsistent with the Principles unless the START Center proves it is not responsible for the event. The U.S. Federal Trade Commission has jurisdiction over the START Center’s compliance with Privacy Shield. If you have an unresolved privacy or data use concern that BSC has not addressed satisfactorily, please contact our U.S.-based third party dispute resolution provider, JAMS Privacy Shield Program, (free of charge). Under certain conditions, more fully described on the Privacy Shield website, you may be entitled to invoke binding arbitration when other dispute resolution procedures have been exhausted.

The Start Center protects any EU and Swiss information transferred to other third countries by introducing privacy provisions to our contracts with online providers or by ensuring the providers adopt the EU standard model clause of the European Commission to ensure information is protected in an adequate manner.

Information Collection & Use

  • We may also collect the following voluntarily from you:

  • Contact information such as email address and phone number

  • Language preference

  • Regional based location

  • We use this information to:

  • Respond to your questions

  • Optimize user experience

  • Display personalized content

  • Enable you to post your resume, search job postings, and contact or be contacted by prospective THE START CENTER representatives or agents.

  • Notify you of Policy updates

Data sharing & onward transfers

THE START CENTER won’t sell or lease your personal data to a third party; however, there are certain circumstances where we may share your personal data without additional notice to you. In addition to the disclosures described throughout this Policy, and subject to applicable law, we and our third parties may disclose your personal data:

  • To affiliates for purposes consistent with this Policy;

  • To other persons as permitted by applicable law or regulation; and

  • To law enforcement personnel and agencies, including to meet national security requirements, or as part of a legal process, in order to protect our property or in furtherance of an investigation regarding a breach of the Site rules and policies, unauthorized access to or use of the Site or any other illegal activities.


We may share aggregate data with selected third parties. For example, THE START CENTER may disclose aggregate Usage Data to third parties to understand how the Site is used or for marketing purposes. See also “Cookies”, below. Aggregate data does not identify individuals.

The access granted to our affiliates and third parties is limited solely to the purpose for which such information was provided. Furthermore, we require our affiliates, and third parties to uphold and maintain THE START CENTER’s policies with respect to privacy and the treatment of your personal data. Regardless of their locations or the laws of the countries, they are based in, they are contractually required to provide at least the same level of protection as required by the Privacy Shield Principles.

Cookies & similar technologies

THE START CENTER and our partners use a variety of technologies to facilitate the delivery of services to you via our Sites and applications and to understand and preserve your personal preferences. The use of these is governed by our Policy or the privacy policy of the third party providing the service.  

Please see our Cookie Policy for more information

Access & choice

Registered users and those who have provided THE START CENTER with personal data may request to review, change or delete information by logging in and modifying their profile, by e-mailing Deletion or change requests should be made by you directly. We will respond to all access requests within 30 days.

To “opt-out” of (1) having your Site provided personal data disclosed to third parties for promotional purposes, or (2) any other consent previously granted for a specific purpose concerning your personal data on this Site, send an e-mail to THE START CENTER at,  contact us at

If you wish to update or delete a testimonial you submitted, please contact us at

Data Retention

We retain your information while your account is active or as needed to provide you services. We also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


THE START Center takes security seriously. We use reasonable and appropriate data protection measures, such as robust technologies, security policies, and procedures, to reduce the risk of misuse, alteration, accidental destruction or loss, and unauthorized disclosure or access to our systems and data. For example, we encrypt the transmission of sensitive information using secure socket layer technology (SSL). We follow industry standards and best practices to protect your personal data during transmission and once we receive it. Unfortunately, no security method is 100% secure; therefore, we cannot guarantee absolute security. Please email any Site or application security questions to

Links to other sites

This Policy applies only to THE START CENTER Sites and applications that link to this Policy. Our Sites include links to both our affiliated sites and to non-THE START CENTER web sites, including access to content, products, and services of such affiliated and non-affiliated sites (Other Sites). THE START CENTER is not responsible for the privacy practices of Other Sites. You should directly contact these Other Sites to read their privacy policies and for more information about their practices.


Our Sites are not intended for use by individuals under the age of 18, and THE START CENTER does not knowingly collect personal data from those in this age group. If you are under 18, please discontinue the use of our Sites and applications. If we become aware that someone under the age of 18 has registered, we will expunge any related personal data from our records.

California privacy rights & do not track disclosures

Under California “Shine the Light Act,” California residents have the right to request 1.) The identity of any third parties to whom THE START CENTER has disclosed personal data for the third parties’ direct marketing purposes, and 2.) The type of personal data disclosed. Not all information sharing is covered by the “Shine the Light” requirements and only information on covered sharing will be included in our response. To make a request, please send your full name, street address, city, state and zip code to

Please be aware THE START CENTER does not respond to your browser’s Do Not Track signals.

Updates to privacy policy

THE START CENTER may, in its sole discretion, update this Policy by posting the amended Policy on this Site. We will notify you prior to the changes, where required, of material Policy changes via your account email address or by a Site notice

This Policy was last updated on October 1, 2019.

Contact, questions, comments, complaints

In compliance with the Privacy Shield Principles, The START Center commits to resolve complaints about our collection or use of your personal information.  European Union individuals with inquiries or complaints regarding our Privacy Shield policy should first contact the START CENTER at:


Postal Mail:

The Start Center

Data Privacy Officer
4383 Medical Drive
San Antonio, Texas 78229

The START CENTER has further committed to refer unresolved Privacy Shield complaints JAMS Privacy Shield Program, an alternative dispute resolution provider located in the United States. If you do not receive timely acknowledgment of your complaint from us, or if we have not resolved your complaint, please contact or visit JAMS Privacy Sheild Program ( for more information or to file a complaint.  The services of JAMS are provided at no cost to you.

The START Center commits to cooperate with the panel established by the EU data protection authorities (DPAs) and comply with the advice given by EU data protection authorities (DPAs) with regard to human resources data transferred from the EU in the context of the employment relationship at the START Center.


Please, direct privacy-related issues, questions, comments or complaints to one of the following:


Postal Mail:

The Start Center

Data Privacy Officer
4383 Medical Drive
San Antonio, Texas 78229

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